How we handle the information you share with us through this website.
This Privacy Policy explains what personal information Chopra's Eye and Dental Care ("we", "us", "the clinic") collects through this website, why we collect it, how we use and protect it, and what rights you have over it. It applies to choprasclinic.com and to enquiries you send us through it.
It does not cover the clinical records we keep about you as a patient once you attend the clinic. Those are held under our clinical record-keeping obligations and are governed by Indian medical confidentiality requirements.
When you complete the appointment or contact form on this website, you provide:
Like almost all websites, our hosting provider records basic technical information each time a page is served, including your IP address, browser type, device type, the pages you viewed, and the site or search that referred you. This is used for security and to understand which pages are useful.
We may use Google Analytics to understand, in aggregate, how visitors use the site — for example which services people look at most. Analytics data is aggregated and is not used to identify you personally. You can opt out using the Google Analytics opt-out browser add-on, or by using your browser's "do not track" setting.
| What we use it for | Why |
|---|---|
| Contacting you to confirm, reschedule or follow up an appointment request | To deliver the service you asked for |
| Answering a question you have sent us | To respond to your enquiry |
| Keeping a record of enquiries received | Legitimate operation and administration of the clinic |
| Site security, spam prevention and fault diagnosis | To keep the website safe and working |
| Aggregate analytics about site usage | To improve the information we publish |
We do not sell your personal information. We do not rent, trade or share it with advertisers or data brokers. We do not send marketing messages to people who have only submitted an appointment enquiry.
Enquiries submitted through this website are delivered by email to the clinic and are seen only by clinic staff who handle appointments. Beyond that, your information may be handled by:
We may also disclose information where we are required to do so by law, by a court order, or by a competent regulatory authority.
Website enquiries are retained only as long as needed to respond to you and to keep a reasonable administrative record — normally no longer than 24 months — after which they are deleted. If you go on to become a patient, your clinical record is kept separately under the retention periods that apply to medical records.
This website is served over an encrypted HTTPS connection. Access to the mailbox that receives enquiries is restricted to authorised clinic staff and is password-protected. Directory listing is disabled and server-side files are not publicly accessible.
No method of transmission over the internet is completely secure. While we take reasonable and appropriate measures, we cannot guarantee absolute security of information sent to us over the internet.
This website does not set advertising or tracking cookies of its own. If analytics is enabled, Google Analytics may set cookies to distinguish one visitor from another and to measure how the site is used. You can block or delete cookies through your browser settings at any time; the website will continue to work normally without them.
This site links to external services such as Google Maps and Google Reviews. Once you follow a link away from this website, this Privacy Policy no longer applies. Please read the privacy policy of any site you visit.
We treat children as patients, and a parent or guardian may submit an appointment request on a child's behalf. This website is not directed at children, and we ask that children do not submit their own information through it.
You may ask us to:
To make any of these requests, call the clinic on +91 98704 97006 or write to us at the clinic address above. We may need to verify your identity before acting on a request. We aim to respond within 30 days.
We may update this Privacy Policy from time to time. Any revision will be published on this page with a new "Last updated" date. Please review it periodically.
For any question about this policy or about how we handle your information:
Chopra's Eye and Dental Care
Shop No. 8 & 11, Ground Floor, The Sapphire Mall, Sohna Road,
opposite Orchid Petals, Sector 49, Gurugram, Haryana 122018
Telephone: +91 98704 97006